PRIVACY POLICY.

Effective Date: 10-26-24

 

At Passport Visa Exchange, we value and prioritize your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. This policy applies to Passport Visa Exchange, a Virginia-based business specializing in passport services.

1. Information We Collect

We may collect the following types of personal information from you:

 

• Personal Identification Information: Full name, mailing address, email address, phone number, and other personal details required for passport services.

• Payment Information: Credit/debit card information or other financial data necessary for processing payments.

• Government-Issued Identification: Passport details, birth certificates, Social Security numbers, and other sensitive identification data for passport or visa applications.

• Website Usage Information: Data collected through cookies and analytics tools, such as IP addresses, browsing history, and interaction with our website.

 

2. How We Use Your Information

We use your personal information for the following purposes:

 

• Service Delivery: To process passport applications, renewals, or visa services on your behalf.

• Communication: To contact you regarding your service requests, provide status updates, and respond to inquiries.

• Payment Processing: To process payments securely and send receipts.

• Legal Compliance: To comply with government regulations, legal requests, or official reporting.

• Improvement of Services: To improve our website functionality, customer service, and product offerings through the analysis of user behavior.

 

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

 

• With Service Providers: We may share your information with third-party vendors, contractors, or agents who assist us in providing services (e.g., payment processors, government agencies for passport processing).

• For Legal Purposes: If required by law, we may disclose your information to law enforcement agencies or regulators.

 

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. These include encryption, secure servers, and restricted access to sensitive data. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect website usage information, such as browsing history and user interaction. This helps us personalize your experience and analyze site traffic. You may choose to disable cookies through your browser settings, but this may affect the functionality of our website.

 

6. Your Rights

Depending on your location, you may have the right to:

 

• Access, correct, or delete your personal data.

• Restrict or object to our use of your data.

• Withdraw consent for data processing, where applicable.

To exercise your rights, please contact us using the information provided below.

 

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires, we securely delete or anonymize your data.

8. Minors’ Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us, and we will take steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

• Email: info@ppvex.com

• Phone: 571-427-1596

• Address: 14497 Potomac Mills Rd, Suite1250, Woodbridge, VA 22192

 

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.